Golden Bay Kayaks

If you make a booking and need to change it we are happy to do this at no charge. If you need to take a rain check we can offer you a voucher to use at a later date at no charge. We do understand that stuff happens and sometimes plans do not work out so we will happily make changes or refund. Depending on attitude we do reserve the right to be able to follow the directives below: 2 weeks prior to departure 50% cancellation fee 1 week prior to departure 75% cancellation fee 48 hrs prior to departure no refund If the trip is cancelled due to bad weather there will be a 5% credit card fee. Terms & Conditions: Both the Operator and any Agent (including their respective employees agents officers and directors) exclude to the fullest extent possible under law all and any liability for any loss damage or injury (whether direct or indirect or consequential however arising) suffered by the Guest or any person associated with the Guest in relation to the booked activity. All activities have elements of risk and all guests undertaking any Activity do so voluntarily and at their own risk. To the extent permitted by applicable laws all warranties representations and implied terms are also excluded. The Operator reserves all rights to cancel any Activity at its discretion for (but not limited to) any of the following reasons: a) waterway road or weather conditions; b) lack of numbers participating in the Activity; c) unsuitability of Guest(s) due to reasons such as age ill health poor fitness intoxication or any other reasons rendering a Guest unsuitable or unfit to participate in the Activity; d) any other circumstances which are beyond the reasonable control of the Operator. All Guests agree to adhere to any instructions in relation to the Activity from the Operator at all time These terms are subject to rights and remedies you have under the Consumer Guarantees Act 2003. Guest Signature (by signing guest acknowledges acceptance of terms and conditions stated above)